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Refund Policy for Store.fixmypc.co.in
At Fix My PC Store, we strive to provide high-quality products and services to our customers. If you are not entirely satisfied with your purchase, we’re here to help.
Refund Eligibility
To be eligible for a refund, please ensure the following criteria are met:
- You have contacted our customer support team within 30 days of your purchase.
- The product(s) you received is defective, damaged, or does not meet your expectations.
- You have proof of purchase, such as a receipt or order confirmation email.
Refund Process
To request a refund, please contact our customer support team at support@shanbhagcomputers.com with the following details:
- Your order number
- The reason for the refund request
- Any relevant supporting documents or evidence
Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Non-Refundable Items
Please note that certain items are not eligible for refunds, including:
- Downloadable digital products or software licenses
- Services that have already been rendered
- Products damaged due to misuse or mishandling
Disputes and Chargebacks
We encourage customers to contact us first with any concerns about their purchase. Initiating a dispute or chargeback with your payment provider without contacting us may result in additional fees or complications.
Contact Us
If you have any questions about our refund policy or need assistance with a refund request, please don’t hesitate to contact our customer support team at support@fixmypc.co.in.